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Check out real reviews verified by Gartner to see how Contact Center Solution compares to its competitors and find the best software or service for your. For the ninth year, we are honored to be positioned as a leader in the Gartner Magic Quadrant for Contact Center Infrastructure, Worldwide. Gartner placed. Genesys is proud to be named a leader in the Gartner Magic Quadrant Leader for Contact Center as a Service, three years in a row.

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Learn why 8x8 has been recognized in the Contact Center as a Service Magic Quadrant for the seventh consecutive year. 1. Complimentary Gartner Report Delivering Relevant Content and Knowledge to Customers Is Key to Great Customer Service A customer service representative spends. Odigo has been named a Leader in the Gartner Magic Quadrant for Contact Center as a Service, Western Europe for the fifth consecutive year.

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